To walk through this process, we have created this useful guide: If you still experience issues after performing these troubleshooting steps please contact us at support cablematters. Think of this as similar to a software program or app that doesn't install properly and needs to be reinstalled. Another possible cause for a failure to connect your adapter to your LAN network is that the network adapters as defined in the OS have become corrupted or altered in some way and need to be reinstalled. Where to Buyīelow is an example of the RealTek download page, Download file, and installation confirmation. After you double-click to run the installation it will walk you throught the steps and reboot to complete the installation.
It will download a software package file.
Scroll to the bottom of the page where you will find the software link for Mac. You can find the driver installation software for your device by following the links below: Cable Matters changed it's chipset solution for this product in Click here if you purchased your adapter before September This link also directs you to RealTek and the driver download page is similar but they are different pieces of software for different chip solutions.